Privacy Policy

Effective Date: 2025-04-11

At Trinity Roofing, accessible from trinity-roofing.ca, we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Canadian privacy legislation.

1. Information We Collect

We collect the following types of information:

Personal Information:
When you fill out a contact form, request a quote, or communicate with us directly, we may collect personal information such as:

  • Full name
  • Email address
  • Phone number
  • Address
  • Any other information you voluntarily provide

Non-Personal Information:
When you visit our website, we may collect technical information automatically, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website addresses

This data helps us understand how visitors use our site and improve user experience.

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and provide quotes
  • Schedule consultations or service appointments
  • Improve our website and services
  • Send occasional promotional content (only with your consent)
  • Meet legal or regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties or affiliates for marketing purposes. We may share information with trusted third parties who help us operate our website and business (such as IT service providers), provided they agree to keep your information confidential.

We may also disclose information if required to do so by law or to protect our rights or safety.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies help us:

  • Understand site usage patterns
  • Improve website functionality
  • Personalize content

You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Withdraw consent at any time (subject to legal or contractual restrictions)

To exercise any of these rights, please contact us at:

Email: quotes@trinity-roofing.ca
Phone: 709-700-7200
Address: 51 Clyde Avenue, Mt. Pearl, NL A1N 4R8

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.